Objectives : The objective of the Grievance Redressal Cell is to develop a responsive and accountable attitude among all the stakeholders in order to maintain a harmonious educational atmosphere in the Institute. The objectives of the Grievance Redressal Cell are:
- To develop an organizational framework to resolve Grievances of Students and other stakeholders
- To provide the Students access to immediate, hassle free recourse to have their Grievances redressed
- To enlighten the Students on their duties and responsibilities to access benefits due under the policies
- To establish structured interactions with Students to elicit information on their expectations
- To identify systemic flaws in the design and administration of various general insurance products and to seek solutions thereon, and
- To institute a monitoring mechanism to oversee the functioning of the Grievance Redressal Policy.
The committee consists of the following staff members:
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